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Project / Restaurant · AI phone receptionist

A smoother path from call
to kitchen

An AI phone receptionist takes restaurant orders and passes the details into an operational workflow for the kitchen.

FLAME-STREET-EATS
✳
A CONNECTED SYSTEM
FOR REAL-WORLD WORK
At a glance

Flame Street Eats

An AI phone receptionist takes restaurant orders and passes the details into an operational workflow for the kitchen.

The challenge

Busy service periods make it difficult to answer every call and capture orders consistently while the team is serving guests.

The approach

A voice receptionist handles the order conversation, then uses n8n and Airtable to structure and route the order information.

How the flow works

From the first step
to what happens next.

01

Caller places an order by voice

↓
02

Vapi captures and structures order details

↓
03

n8n sends the order information to Airtable and notifies the team

✓
Tools in the system
Vapin8nAirtableGmail SMTP

Tools are the building blocks. The workflow and its handoffs shape how they fit together.

Have a similar workflow?

Let’s sketch a better flow.

Talk it through ↗